About Us
About Norralco
Norralco is a medical supply company dedicated to innovation and excellence in the crafting of surgical, dental, and veterinary instruments. We have been serving the global medical community since 2001 from our headquarters in New York. Our product line consists of over 4000 instruments spanning all specialties in the surgical, dental, and veterinary fields. We do not sell economy instruments which are often labelled by our competitors as “OR Grade.” Instead, we use cutting edge manufacturing processes to maintain superior quality and maintain our cost-effective pricing.
Why Are We Dedicated to Excellence In Instrument Craftsmanship?
Surgeons are highly talented individuals who operate under significant time constraints, during which they are forced to make split second decisions while performing complex operations. At Norralco we understand that in these scenarios, surgeons require tools that are not just fit for the purpose but are reliable, dependable and crafted by a company that has a track record for the relentless pursuit of excellence in the making of surgical instruments.
Services
At Norralco we aim to build partnerships for life and to provide our customers with the best service available.
You can rely on our expert advice! Our friendly and customer focused staff are always ready to help you with any questions you might have and can be contacted via the phone numbers and emails listed on the Contact Us page.
Our broad instrument range enables us to provide individual solutions for our customers. In coordination with our manufacturing team, we provide suitable items quickly and at competitive price. We are also able to manufacture custom instruments for customers’ unique requirements.
Our interactive website has a customer orientated approach and places the customer in the driver’s seat with access to quality information available at their fingertips.
Quality That is Affordable
Instruments represent a significant portion of hospitals’ and clinics’ total costs. Hospital and health centers are often required to minimize costs of instruments without impacting quality or patient health. While many companies provide cheaper instruments, they often do so by cutting the quality of their offerings, which has the potential to jeopardize the health of patients, and the effectiveness of a procedure. This is not the case at Norralco, where each step of our manufacturing process ensures that our customers get high quality instruments that are safe and cost-effective.
Our manufacturing process starts from the selection of the finest 400 Series German Stainless Steel from our network of trusted forges. Next, our team of expert craftsmen create each instrument using their years of experience and know-how along with industry leading technology such as CAD and 3D Printing, to ensure that each instrument meets our stringent specifications. Lastly, each instrument passes through our extensive quality control process before it is ready to be stored in our fulfillment facility. As such, we stand by our craftsmanship and offer a Lifetime Warranty on each instrument.